Besides user guidance by voice, touch and scan can be used as input assistance, all supported by a single app. Voice synthesis in the audio section enables audio output of texts, which up to now could only be displayed on screens or on paper. In addition, the smartphone offers graphic interfaces and the display of product photos. Thus, KlinkVOICE® closes the gap between modern digitalization and existing systems.
With KlinkVOICE®, Klinkhammer offers a mobile application for audio-visual user guidance during order picking and storage. The mobile solution with multimedia kit comprising app, smartphone, headset and scanner offers the decisive cost and flexibility advantage. Large international logistics centers as well as small specialized order picking systems can be equipped with KlinkVOICE®.
Load carriers and products
Shelf spaces or order picking aides
The user receives voice messages, e.g. the picking instruction
Confirmation of the removal by voice
Registration and choice of the area of responsibility
Additional information, e.g. product picture
Entry of inventory corrections
The KlinkVOICE® app can be installed on any Android smartphone. The smartphone communicates via WLAN with a server which gives instructions and receives feedback. Therefore, the smartphone does not require any internet connection. Headset and scanner are connected to the smartphone via Bluetooth.
The digitalization by means of smartphone apps provides new options and cost advantages over the competition. Configurable solutions with open interfaces enable flexible adaptations of the applications to individual requirements.
The new app technology is connected to the warehouse management system. The voice output and the speaker-independent multilingual voice recognition take place via voice dialogue system of Klinkhammer. It ensures a professional voice dialogue.
The user receives the picking instruction via computer voice and is able to confirm the removal by voice. With the scan of the storage space barcode, the identification of the correct goods is confirmed at the place of removal. The entry of the storage space check digit by voice is no longer necessary. This shortens the order picking time and reduces the effort for labelling the shelves. The product can be scanned instead of scanning the storage space. This ensures order picking reliability, enables mixed storage and thus increases the storage density. The handling is facilitated by a quantity adjustment on the display. Additionally, precise reasons for corrections can be indicated.
• Order picking and storage via smart app
• Only about half of the usual investment costs are incurred
• Increased flexibility due to additional touch and scan as input aides
• Connection to WMS via WLAN
• App can be installed on any Android smartphone
• Multilingual voice recognition